Posted on

Change to Terms and Conditions

Customers are reminded they are solely responsible for customs and import procedures including paying whatever duty is required by the recipient country.

If items do not clear customs or are refused or unable to deliver, they are returned to us and we are charged a return fee by the carrier as well as having to pay again for redelivery.

As of July 7th, 2018, any items returned to us due to customer failure to complete delivery procedures, or failing to accept delivery of cleared items for any reason, will incur a fee to cover return, redelivery and a daily warehouse storage fee.